Commercial Lines Account Manager

Job Summary

Seeking a dedicated and experienced Commercial Lines Account Manager to join a growing team. This role involves managing and servicing a designated book of commercial lines business, with a focus on middle to large market accounts in industries such as hospitality, commercial real estate, construction, and retail. This position offers a hybrid work environment, with the flexibility to work remotely up to two days per week. Join a company built on relationship-driven values and a commitment to excellence in client service.

Compensation Package

• Salary: $65,000 - $80,000 (depending on experience)
• Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

• Manage and service a designated book of commercial lines business
• Build and maintain strong client relationships through responsive communication and proactive account management
• Process policy changes, endorsements, certificates of insurance, renewals, and audits
• Collaborate with producers to identify client needs and provide strategic insurance solutions
• Work with carriers to obtain quotes, negotiate terms, and resolve billing or policy issues
• Prepare proposals, review coverages, and assist clients with claims as needed
• Maintain accurate documentation in the agency management system
• Ensure compliance with agency standards and industry regulations

Qualifications/Requirements

• Licenses/Certifications: Active Property & Casualty (P&C) license required
• Experience: 2+ years in commercial insurance, with strong knowledge of coverages including General Liability, Property, Auto, Workers Compensation, Umbrella, and Professional Liability
• Technical Skills: Proficiency in AMS360 or similar agency management systems
• Soft Skills:
  • Client-centered and service-oriented
  • Adaptive and able to thrive in a dynamic environment
  • Detail-oriented with strong organizational skills
  • Engaging and able to build rapport with clients and team members
  • Politely assertive in negotiations and problem-solving
• Work Tenure: A proven track record of consistent job tenure in previous roles is required.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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