Commercial Lines Account Manager

 

Position Overview
Seeking an experienced Commercial Lines Account Manager to join a growing team. This role is responsible for managing client relationships, servicing a diverse book of business, and ensuring clients receive timely and professional support. The ideal candidate is detail-oriented, proactive, and able to handle accounts from start to finish.

 

Responsibilities

• Manage a book of commercial lines accounts, including new business, renewals, endorsements, audits, claims, and policy changes.
• Provide exceptional customer service by responding to client inquiries and offering coverage recommendations.
• Collaborate with producers and colleagues to support client needs and contribute to new business opportunities.
• Review policies, certificates, and related documentation for accuracy and communicate effectively with clients.
• Stay current on industry trends, products, and regulations to ensure clients receive the most appropriate coverage solutions.
• Assist with claims support and follow-up with carriers as needed.

 

Qualifications

• Holds an active P&C (Property and Casualty) insurance license.
• Several years of experience in commercial lines account management within an agency or brokerage setting.
• Strong organizational, time management, and communication skills.
• Proficiency with agency management software and Microsoft Office Suite.
• Ability to work independently while contributing to a collaborative team environment.

• Completion of 2 years of college coursework or possession of an industry-specific designation is preferred.
• Prior client service experience preferred.

 

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

 

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